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Get In Touch With Us Report Emergency Pay Bill Customer Service Billing & Payments Payment Options Drops of Kindness / Bill Assistance Rates & Service Rules Service Requests Service Application Start, Stop or Transfer Service Temporary Water Service Meter Home Protection Water Pressure Locate Water Shutoff Valve Leak Detection Cold Weather Tips HomeServe USA WaterPro Water Leak Protection Plan Frequently Asked Questions Get In Touch With Us Your Water Water Quality Annual Water Quality Report Troubleshoot Your Water Lead Awareness Cross Connection Control Fire Hydrant Flushing Riverbank Filtration PFAS Louisville Pure Tap® Pure Tap On the Go Pure Tap For a Healthy Lifestyle Educational Resources Teacher/Classroom Community Education Tapper’s Big Adventure In The Community Pure Tap Around Town Bourbon & Brew Construction Projects Where We’re Working Meter Upgrade Project Main Replacement & Rehabilitation Fire Hydrant Maintenance Program Work With Us Careers Culture Job Openings Procurement Contractor Prequalification Architecture & Engineering Monthly Expenditure Reports Procurement Resources Bid Opportunities Supplier Diversity Small Business Equity Program Bid Results Specifications 4″ – 20″ Pipeline Materials Specifications Water Main Extension Application Technical Specification & Standard Drawings for Pipeline Construction 2022 Distribution Extension Contact InformationLeadership & Governance Executive Leadership Board of Water Works Annual Report Strategic Plan One Water Partnership Economic Development Liquid Assets Water Grows KY History of Great Water Louisville Water Foundation Louisville Water Tower History Rentals Weddings & Celebrations Corporate Events Outdoor Events & Festivals See The Space Visit Us Field Trips Group Tours WaterWorks Museum Need Help? Get In Touch With Us Translate Access Pure Connect A new way to view & pay your bill Home Making Life Pure and Simple. Serving high-quality drinking water throughout Louisville and our surrounding counties. Learn More Latest News May 13, 2024 Employee Profile: Obe Everett, Program Manager/Director of Customer Information Systems May 10, 2024 Foundation Grant Supports Home Plumbing Know-How May 09, 2024 Tapper and Louisville Pure Tap® Hit a Homerun with Bats Fans! May 08, 2024 Passionate About Louisville Pure Tap® May 07, 2024 Congressman McGarvey Takes a Tour May 06, 2024 Drinking Water Week: Learn the History in Your Glass! May 03, 2024 40 Pounds, 400+ Roses, and Drops of Louisville Pure Tap® May 02, 2024 A Special Drink with a Shot of Pure Tap May 01, 2024 Soaking Up Louisville Pure Tap® at Churchill Downs Apr 30, 2024 Betting on a Good Business Decision: Louisville Water & Churchill Downs in 1874 Apr 29, 2024 Tapping into Louisville Water’s Role in Kentucky Derby 150 Apr 26, 2024 Get Ready for Walking Wednesday! View All Louisville Water Latest News 127,000,000 gallons of Louisville Pure Tap® are provided each day to our customers Learn More About Your Water 200+ tests performed on Louisville Pure Tap® each day Learn More About Your Water 6.2 Million the number of plastic bottles saved from landfill by Louisville Water partners. Learn More About Your Water 4,200 Miles of pipes placed throughout our service area Learn More About Your Water Sign Up For Our Newsletter Visit Us Corporate Office: 550 South Third Street Louisville, KY 40202 Monday-Friday, 8 a.m. – 4:30 p.m. Satellite Office: 634 Conestoga Parkway Shepherdsville, KY 40165 Monday-Friday, 8 a.m. – 4 p.m. Closed for lunch from 1 – 1:30 p.m. Contact Us View our Helpdesk (502) 583-6610 (888) 535-6262 (Toll Free) Monday-Friday, 8 a.m. – 6 p.m. Work With Us View Job Openings Customer Service Your Water Construction Projects Work With UsLouisville Water Tower Need Help Get In Touch With Us ©2024 Louisville Water Company. All rights reserved. | Privacy Statement | Terms of Use | Accessibility | Data Policy ©2024 Louisville Water Company. All rights reserved. Privacy Statement | Terms of Use Accessibility | Data...